personal-injury-558
en

# Personal Injury

personal-injury-558-dublin-metadata
General Public
content="99XX" scheme="ONS SNAC"
en
LAWS Project - Starter Kit - http://www.laws-project.org.uk
LAWS Project - Starter Kit - http://www.laws-project.org.uk
Tameside MBC - LAWS project - http://laws.tameside.gov.uk
personal, injury
<h2>Environmental Services</h2><span class="gen">email address here</span><span class="gen">phone number here</span><span class="gen">sms phone number here</span><span class="gen">fax number here</span><span class="gen">minicom number here</span><p><i>Any hazard in the highway (road or pavement) caused as a result of an accident, damage or vandalism may be considered a risk to the public and could result in personal injury to pedestrians, road users or possible damage to property. The following types of damage are considered to be a risk: </i></p><hr/><ul> <li title="*">Gully or drain cover missing.</li> <li title="*">Wall exposing a large drop to the rear on either the pavement or road.</li> <li title="*">Pedestrian guard railing protruding into the pavement or road.</li> <li title="*">Fencing protruding into the pavement or road.</li> <li title="*">Concrete bollard knocked over onto the pavement or road.</li> <li title="*">Inspection cover missing or damaged.</li> <li title="*">Bridge parapets damaged.</li> <li title="*">Oil spillages on the road.</li> <li title="*">Lamp columns knocked down, wires exposed or lanterns hanging loose.</li> <li title="*">Road traffic bollards knocked down or broken.</li> <li title="*">Sign poles knocked down or sign plates hanging loose.</li> <li title="*">Traffic signals lights not working or traffic light head broken or hanging loose.</li> </ul><p>You can report damage to the highway by either telephoning us, using the contact details above (out of office hours a message gives a telephone number for emergencies) or by completing the <a href="/ccm/services/pid.jsp?pid=forms/558a"> <strong>online form</strong> </a> <span class="gen">link to online form.</span> </p><p>The report will then be classed as either an emergency or routine work based on the type of damage. </p><p>We require as much of the following information as possible to respond to your report:</p><ul> <li title="*">Street name and area.</li> <li title="*">Location on street, ie; is it near a house number or road junction?</li> <li title="*">Description and detail of the damage.</li> <li title="*">Your name and a contact number.</li> <li title="*">Date and approximate time of damage.</li> <li title="*">Persons or vehicle registration responsible for damage (if known).</li> <li title="*">Were the police in attendance?</li> </ul><p>For emergency work we aim to make a hazard safe within two hours. The damage is then assessed by a technician and an order issued for repairs as either reactive work within 8 weeks or planned work within six months, depending on the extent and location of the damage.</p><p>When a report of a hazard or damage is received the person taking the report will attempt to identify ownership and establish who is responsible for the property or street furniture from the details provided.</p><p>If the damage is clearly not the responsibility of the Council, then ownership details can be established and we will contact the respective statutory undertaker or owner who is responsible. A request will be made that they attend and make the hazard safe within a set timescale. If they are unable to meet this timescale then the Council will make the hazard safe and will then recover the costs.</p><p>If the responsibility cannot be established and the damage or hazard requires making safe, the Council will carry out the work within 2 hours and attempt to recover the costs from the property owner.</p><p>The following are some examples of street furniture and property that is not the responsibility of the Council:</p><ul> <li title="*">Inspection covers in the pavement or road for example; stop taps, fire hydrants, manholes and valve boxes.</li> <li title="*">Walls built for non-highway purposes.</li> <li title="*">Cellar covers.</li> <li title="*">British Telecom or Cable cabinets.</li> </ul><span class="gen">email address here</span><span class="gen">phone number here</span><span class="gen">sms phone number here</span><span class="gen">fax number here</span><span class="gen">minicom number here</span><span class="gen">postal address here</span><h3> <a href="/ccm/services/pid.jsp?pid=558"> Applications for services (558) </a></h3>