libreccm-legacy/ccm-ldn-aplaws/doc/generic-content/items/fire-and-emergency-services/firefighting-rescue/815.xml

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<cms:item xmlns:cms="http://www.arsdigita.com/cms/1.0" xmlns="http://www.esd.org.uk/standards/esdbody" oid="[com.arsdigita.cms.contenttypes.ESDService:{id=815}]"><cms:name>attending-fires-815</cms:name><cms:language>en</cms:language><cms:title>Firefighting/Rescue - Attending Fires</cms:title><cms:dublinCore oid="[com.arsdigita.london.cms.dublin.DublinCoreItem:{id=815}]"><cms:name>attending-fires-815-dublin-metadata</cms:name><cms:dcAudience>General Public</cms:dcAudience><cms:dcCoverage>content=&quot;99XX&quot; scheme=&quot;ONS SNAC&quot;</cms:dcCoverage><cms:dcCoveragePostcode/><cms:dcCoverageSpatialRef/><cms:dcCoverageUnit/><cms:dcDateValid/><cms:dcDisposalReview/><cms:dcLanguage>en</cms:dcLanguage><cms:dcTemporalBegin/><cms:dcTemporalEnd/><cms:dcCreatorOwner>LAWS Project - Starter Kit - http://www.laws-project.org.uk</cms:dcCreatorOwner><cms:dcCreatorContact>LAWS Project - Starter Kit - http://www.laws-project.org.uk</cms:dcCreatorContact><cms:dcPublisher>Tameside MBC - LAWS project - http://laws.tameside.gov.uk</cms:dcPublisher><cms:dcRights/><cms:dcKeywords>firefighting, rescue, attending, fires</cms:dcKeywords></cms:dublinCore><cms:textAsset oid="[com.arsdigita.cms.TextAsset:{id=815}]"><cms:content><![CDATA[<h2>Fire and Emergency Services</h2><span class="gen">email address here</span><span class="gen">phone number here</span><span class="gen">sms phone number here</span><span class="gen">fax number here</span><span class="gen">minicom number here</span><p><i>When you dial 999 and ask for the Fire Service, your call is sent to the emergency call handling centre which routes all calls for your area to Fire Control - calls are normally answered within 1 to 5 seconds. Control will confirm with you the address of the incident and help will be despatched to you immediately. </i></p><hr/><h2>
How does Fire Control make this happen?
</h2><p>
When your call is received, Control staff enter details in the Command
and Control system. This system automatically finds the closest appliances
and
officers to respond, and activates the turnout system at the nearest fire
station - turning on the audible alarms, part-time firefighters' personal
alerters, lights at night and any other facilities connected to it. The
address of the call is sent to the fire station teleprinter, the officers'
pagers
and, on selected vehicles, to mobile data terminals in the cabs of the appliances.
</p><p>
Control initially mobilise to each incident with a specific response which
is called a Pre-Determined Attendance (PDA). The PDA to an incident will vary
considerably dependent on many considerations, such as:
</p><ul>
<li title="*">Location</li>
<li title="*">Type
of Incident</li>
<li title="*">Type
of Property (eg High Rise/Hospital)</li>
<li title="*">Crewing
(personnel) required</li>
<li title="*">Equipment
required</li>
</ul><h2>
Communicating with the Firefighters
</h2><p>
Fire and Rescue operate
2 radio channels within their vehicles and all officers and appliances attending
incidents can keep Control
informed
of where they are and what they are doing.
</p><p>
When they arrive at the
incident, they may require more assistance and this is requested over the
radio scheme. All requests for further assistance are
monitored by Fire Control as they have a complete overview of all the resources
which are available in the area and the neighbouring counties and can quickly
mobilise additional fire engines to support those in attendance.
</p><p>
To ensure that all details, such as road and place names, are communicated
accurately, Control use the nationally recognised phonetic alphabet.
</p><h2>
Maintaining cover at other fire stations
</h2><p>
One of the important jobs that Fire Control staff have to do is to make
sure that cover is maintained at fire stations so that, when further
calls are
received, Control staff will make standby moves, mobilising fire engines
to fire stations to ensure that they are available for subsequent incidents.
</p><h2>
False Alarms
</h2><p>
Every call and radio message is automatically recorded at the time. This
recorded information can be used as evidence and people making malicious
false alarm
calls can be prosecuted. False calls can mean that fire engines mobilised
to such occurrences can reduce availability and response times for real
emergency situations.
</p><span class="gen">email address here</span><span class="gen">phone number here</span><span class="gen">sms phone number here</span><span class="gen">fax number here</span><span class="gen">minicom number here</span><span class="gen">postal address here</span><h3>
<a href="/ccm/services/pid.jsp?pid=815"> Providing Information
(815)
</a></h3>]]></cms:content></cms:textAsset></cms:item>